Frequently Asked Questions

We provide 5 core technology pillars: (1) Digital Presence (Corporate Websites & E-Commerce), (2) Business Automation (Custom ERP, B2B CRM, Retail POS, Accounting & Biometric HRM), (3) Industry Solutions (Garment Manufacturing ERP, School ERP & Clinic HMS), (4) Digital Products (Flutter iOS/Android Apps & AI Chatbots), and (5) Infrastructure (BDIX Cloud Hosting, Domain Registration & 24/7 AMC Support).

Yes. While our technical engineering headquarters is located in Khulna, TechSavvy IT serves clients across all divisions of Bangladesh (including Dhaka, Chittagong, Sylhet, and Rajshahi) as well as international enterprises in North America, Europe, and the Middle East.

Professional corporate website development starts from ৳ 35,000, which includes custom responsive design, SSL certificate, technical SEO optimization, WhatsApp chat integration, and 30 days of complimentary VIP warranty support.

Standard retail POS software is deployed within 7 to 14 business days, including hardware setup and staff training. Custom multi-module ERP systems (e.g. Garment ERP, Supply Chain) typically take 30 to 60 days based on workflow complexity.

We follow a secure 3-stage milestone model: 50% advance upon project commencement, 30% upon staging demonstration and client review approval, and the final 20% upon live server deployment, staff training, and handover.

We provide ultra-fast NVMe SSD cloud hosting and dedicated VPS servers directly connected to the Bangladesh Internet Exchange (BDIX) with 99.99% guaranteed uptime SLA, LiteSpeed web servers, cPanel control, and daily automated offsite backups.

Every project includes 30 days of VIP post-launch support. Afterward, clients can enroll in our Annual Maintenance Contracts (AMC) which feature sub-15 minute emergency response times, continuous security patches, and database optimization.